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I had sent my $2,300.00 watch to Movado for repairs March 30th 2017 was told 7-10 days after a 2 week analysis of my wrist watch. I had called several times and could never get an answer from any of customer service reps. Quote started under a $100.00 then had back...
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1.0
#1063875
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Resolved

DON'T BUY MOVADO WATCHES!!! I bought a watch for my wife 6 years ago paid over 1200 , one day she takes it out of the drawer and the lens falls out, we sent to MGI in New Jersey, and the answer I got back is that they discountinued the watch and are willing to give me...
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3.7
#1037586
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I have a Movado watch my wife bought for me christmas the band came apart sent it off for repair for 3 months came back supposed to be fixed lasted 1 Month band came apart again while i was walking in the mall almost dropped my watch when i went to the watch store they...
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1.0
#1036458
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Movado Watch Review

Movado
#1029926
1.6
Too proprietary. Can't even change the battery without leaving the state.
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Movado Series 800 Watch Review

Movado
#1019287
1.3
Watch given to me by wife 1 year ago. Watch stops daily on date change at 11:30 pm. Can't find warranty card, so they want 245.00 to repair. Watch had 2 year warranty. Movado does not stand behind their *** $900.00 watch or care about taking care of customers. Never again will I buy any Movado associated products.
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Movado Customer Care Review

Movado
#878744
3.5
The worst customer service I have ever come across.
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Glass Colour Review

Movado
#547628
The colour on the glass half of it went off I went to the movado dealer they didn't
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I have had the worst experience with a Movado watch and warranty coverage ever. I purchased a Movado Sapphire watch a year ago, a year ago from Rogers and Hollands and have consistently had problems with the band. On multiple occasions the pins have fell out the band....
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2.3
#1030720
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I sent my watch to be estimated for full repair but i for sure needed the band. Movado blocks anyone else from getting their watch bands so you must use them. The bill? $910.00 lol. I said ok, forget all that other *** and just throw the new band on there. They refused...
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3.1
I liked
  • When it is not broken
  • I like the hardware
I didn't like
  • Price of repairs or customer service
  • Warranty repair service
#1004021
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After my first Movado crashed at the 3 year mark I made the mistake of purchasing a new time piece form their Movado Bold collection. After a short time a huge chunk of the Black crystal broke off. After speaking with several very confused sounding customer service...
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#1003663
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So, i call Movado to purchase 2 half links for my watch. I was told they were in stock and would yake about 5 to 7 days to receive. After waiting a week the box finalky arrives. Im so excited because ive been dying to wear my watch. I ooen the box and to my...
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3.3
#964116
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I am writing to say I am extremely dissatisfied with the customer service at Movado. I called and placed an order over the phone because I wanted the custom engraving. It's been nothing but a hassle since. The time frame for the order I was told was inaccurate. The...
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2.2
#945343
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100% full

Movado - New strap repair
Movado - New strap repair
I sent my watch to Swisco as recommended by Movdo, they looked over the watch and said it need anew movement and it was dented and scratched and the total cost of repair was £350, the actual cost of the watch !!!! I told them I only wanted the strap replaced and they...
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1.5
I didn't like
  • Price of repairs or customer service
#935190
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Movado Watch Review from Colleyville, Texas
Hi this is asma khan I buy Movado watch in the month of April and there is lots of scratch appeared on the glass when I talk with person who work with Movado company his attitude was very rude and bad This is my last mistake that I bought 600$ watch Such a waste
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Anonymous
Anonymous

I just got my watch wore it less than 5 times and it looks like its about 8yrs. Old a waste of money do not buy.

1.0
#901884
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