Called to order new watch band and operator said they did not have the one I like. I asked if she had it in another color and she said she would look. She never came back to the phone and after 9 minutes I hung up to call back. It would go to customer service and after...Read more
- Black and purple band for movado bold mb 01 1 29 6003
I didn't like
- Customer service hung up on me every time i called
- Also purchased a movado valor and bold watch for wife
I returned a Movado Bold, the tracking shows that they received the return package already and I have been waiting for more than 1 month, but still don’t get the refund. I call and email them several time and all they said is “ok, we will check the order and will call...Read more
I spent $2,300 on this beautiful Movado, it was perfect. Diamonds, silver, one of the nicest watches I’ve ever seen. I’m in Vail and it just EXPLODES off of my wrist, and of course the one link flies away. I thought it wouldn’t be a big deal, seeing as how much I paid...Read more
Pathetic people at Movado oulet
Dont buy anything from the Movado outlet at Shops at Allen, Allen,TX. They clearly misguide the customers and also very unfriendly and rude towards few section of people.
Movado Watch Review
Too proprietary. Can't even change the battery without leaving the state.
Movado Series 800 Watch Review
Watch given to me by wife 1 year ago. Watch stops daily on date change at 11:30 pm. Can't find warranty card, so they want 245.00 to repair. Watch had 2 year warranty. Movado does not stand behind their *** $900.00 watch or care about taking care of customers. Never again will I buy any Movado associated products.
Movado Customer Care Review
The worst customer service I have ever come across.
I had sent my $2,300.00 watch to Movado for repairs March 30th 2017 was told 7-10 days after a 2 week analysis of my wrist watch. I had called several times and could never get an answer from any of customer service reps. Quote started under a $100.00 then had back...Read more
Movado serial # 6963311
DON'T BUY MOVADO WATCHES!!! I bought a watch for my wife 6 years ago paid over 1200 , one day she takes it out of the drawer and the lens falls out, we sent to MGI in New Jersey, and the answer I got back is that they discountinued the watch and are willing to give me...Read more
Moonachie, New Jersey
I have a Movado watch my wife bought for me christmas the band came apart sent it off for repair for 3 months came back supposed to be fixed lasted 1 Month band came apart again while i was walking in the mall almost dropped my watch when i went to the watch store they...Read more
I have had the worst experience with a Movado watch and warranty coverage ever. I purchased a Movado Sapphire watch a year ago, a year ago from Rogers and Hollands and have consistently had problems with the band. On multiple occasions the pins have fell out the band....Read more
I sent my watch to be estimated for full repair but i for sure needed the band. Movado blocks anyone else from getting their watch bands so you must use them. The bill? $910.00 lol. I said ok, forget all that other *** and just throw the new band on there. They refused...Read more
Moonachie, New Jersey
- When it is not broken
- I like the hardware
I didn't like
- Price of repairs or customer service
- Warranty repair service
After my first Movado crashed at the 3 year mark I made the mistake of purchasing a new time piece form their Movado Bold collection. After a short time a huge chunk of the Black crystal broke off. After speaking with several very confused sounding customer service...Read more
So, i call Movado to purchase 2 half links for my watch. I was told they were in stock and would yake about 5 to 7 days to receive. After waiting a week the box finalky arrives. Im so excited because ive been dying to wear my watch. I ooen the box and to my...Read more
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