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Called to order new watch band and operator said they did not have the one I like. I asked if she had it in another color and she said she would look. She never came back to the phone and after 9 minutes I hung up to call back. It would go to customer service and after...
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4.3
I liked
  • Black and purple band for movado bold mb 01 1 29 6003
I didn't like
  • Also purchased a movado valor and bold watch for wife
  • Customer service hung up on me every time i called
#1134328
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Resolved

DON'T BUY MOVADO WATCHES!!! I bought a watch for my wife 6 years ago paid over 1200 , one day she takes it out of the drawer and the lens falls out, we sent to MGI in New Jersey, and the answer I got back is that they discountinued the watch and are willing to give me...
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Anonymous
Anonymous

My Mikado bold band fell apart..paid to get it fixed..about a week later the pin falla out while I'm in hospital..I am very disappointed in this product. I bought the watch in...

3.7
Moonachie, New Jersey
#1037586
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I returned a Movado Bold, the tracking shows that they received the return package already and I have been waiting for more than 1 month, but still don’t get the refund. I call and email them several time and all they said is “ok, we will check the order and will call...
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1.4
#1127311
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Pathetic people at Movado oulet

Movado
#1090012
1.0
Details
Dont buy anything from the Movado outlet at Shops at Allen, Allen,TX. They clearly misguide the customers and also very unfriendly and rude towards few section of people.
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Movado Series 800 Watch Review

Movado
#1019287
1.3
Details
Watch given to me by wife 1 year ago. Watch stops daily on date change at 11:30 pm. Can't find warranty card, so they want 245.00 to repair. Watch had 2 year warranty. Movado does not stand behind their *** $900.00 watch or care about taking care of customers. Never again will I buy any Movado associated products.
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Movado Watch Review

Movado
#1029926
1.6
Details
Too proprietary. Can't even change the battery without leaving the state.
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Movado Customer Care Review

Movado
#878744
3.5
Details
The worst customer service I have ever come across.
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I spent $2,300 on this beautiful Movado, it was perfect. Diamonds, silver, one of the nicest watches I’ve ever seen. I’m in Vail and it just EXPLODES off of my wrist, and of course the one link flies away. I thought it wouldn’t be a big deal, seeing as how much I paid...
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2.0
#1111613
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I had sent my $2,300.00 watch to Movado for repairs March 30th 2017 was told 7-10 days after a 2 week analysis of my wrist watch. I had called several times and could never get an answer from any of customer service reps. Quote started under a $100.00 then had back...
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1.0
#1063875
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Purchased mine about 3 years ago. It was the nicest looking watch I ever owned. I found the crystal scratches very easily. When the watched stopped running, I thought it was time to have the battery replaced. I sent it to Movado to have the crystal replaced and the...
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Anonymous
Guy

I replaced a movado movement at Sears for about $100

#842127
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I have had the worst experience with a Movado watch and warranty coverage ever. I purchased a Movado Sapphire watch a year ago, a year ago from Rogers and Hollands and have consistently had problems with the band. On multiple occasions the pins have fell out the band....
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2.3
#1030720
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I have a Movado watch my wife bought for me christmas the band came apart sent it off for repair for 3 months came back supposed to be fixed lasted 1 Month band came apart again while i was walking in the mall almost dropped my watch when i went to the watch store they...
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1.0
#1036458
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I sent my watch to be estimated for full repair but i for sure needed the band. Movado blocks anyone else from getting their watch bands so you must use them. The bill? $910.00 lol. I said ok, forget all that other *** and just throw the new band on there. They refused...
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3.1
Moonachie, New Jersey
I liked
  • I like the hardware
I didn't like
  • Warranty repair service
  • Price of repairs or customer service
#1004021
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After my first Movado crashed at the 3 year mark I made the mistake of purchasing a new time piece form their Movado Bold collection. After a short time a huge chunk of the Black crystal broke off. After speaking with several very confused sounding customer service...
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#1003663
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