Movado

Hello,

Long story short, this is the second time Ive been *** by your company. But what do I expect from a cheap Chinese movement and a *** fashion brand?

Ive spent $800 on the museum classic, and then another $900 on another Movado for my mother, and we both didnt even get two years out of the thing. Now your customer service refuses to do anything about it, well unless I pay more money to get it shipped over to you and fixed.

I would say shame on you, but I guess Im the bigger *** for giving you a second chance with my hard earned money.

I have a three line phone, six email addresses, and way too much time on my hands. I am your worst nightmare, Movado. I Will make it my lifes mission to ensure everyone knows what a horrible company you are.

Very best regards,

I was truly excited for my first Movado watch to gift to my wife, and was truly disappointed upon the receipt. I purchase two watches Movado and Citizen of same price on the same day, and here is what I got:

Movado:

1- On their website it said delivery within 2 day, whereas it took 9 days,

2- Received the watch within a cheap paper box and most surprisingly the watch was sitting loose inside without any foam or any protection,

3-The watch was suppose to come with a gift wrap and ribbon etc. nothing included,

4- No receipt or any kind of paperwork whatsoever was included, upon asking Movado replied they cutting cost saving on papers,

5- They promised to follow up and contact back within 24 hours which has long passed.

Citizen:

1- Received 1 day earlier than their promised 5 days time.

2- Came with a beautiful box watch strap was wrapped a beautiful leather foam, and protection sponge on all sides.

3- Include paperwork detailing watch brand, serial no, purchased by, day of purchase, and warranty details.

4- And, yes Citizen offers 5 years of warranty against Movado 2 years.

Perfect example of all that glitters is not gold.

So, if not contacted today its going back.